Princess polly Shaya Strapless Mini Dress

1. Placing an Order

• Select the product you wish to rent on our website.
• Choose your desired rental duration.
• Complete the order by entering your shipping details and payment information.
• A deposit amount will be charged at the time of order. The deposit will be refunded upon the safe return of the product, provided it is not damaged or lost.

2. Receiving the Product

• Once your order is confirmed, we will process and ship the product to the shipping address you provided.
• Delivery and collection of the rental product will be handled by us, ensuring a smooth experience for you. You can pay for delivery and pickup, or visit our showroom in lekki to pick up and drop off.
• Before shipping, all products are thoroughly inspected to ensure they are in good condition.

3. Returning the Product

• At the end of your rental period, we will arrange to collect the product from the same address where it was delivered.
• Please ensure the product is packed securely and ready for collection. Any delay in returning the product may result in additional fees (details below).

4. Deposit Refund and Condition Check

• Upon receiving the returned product, we will conduct a thorough inspection.
• If the product is returned undamaged and without any parts missing, the full deposit amount will be refunded to you.
• If the product is damaged or lost, we will retain the full deposit to cover repair or replacement costs, based on the extent of the damage or the value of the lost item. We will also charge your card on file, and failure to pay may result in legal implications.

5. Late Returns

• If the product is returned after the rental period has ended, a late fee will be deducted from your deposit. Please note, rental orders are picked up the next day before 12pm.
• The late fee will be calculated based on the additional duration the product was held beyond the rental period.
• If the return is excessively delayed, further action may be taken, the deposit may be forfeited, and your card will be charged

*Please note- failure to return the item is regarded as theft, by renting, you agree to these terms.*

Please confirm your dates carefully before placing your rental order. All bookings are considered final, as items are reserved exclusively for your selected period and logistics are arranged in advance.

For this reason, we do not offer refunds once a booking has been confirmed. However, we are happy to offer store credit or assist with rescheduling your rental date, subject to availability.

In the unlikely event that we are unable to fulfill your order, a full refund will be provided.